Your call will be answered at either Highnam or Cheltenham Road. Alney Practice receptionists work on the same clinical system and will generally be able to manage your call without need to transfer you to the other reception team.

GP Consultation Times

Monday to Friday 09:00 – 11:00; 14:00 – 16:00; 16:00 – 18:00

Out of Hours Service

A limited number of extended hours (after 18:30) appointments are available with our GPs and nurses from Monday to Wednesday.

Improved Access Appointments

Please see our Improved Access Appointments page for information on how to book these appointments.

When We Are Closed

“Out of hours” is the period between 18:30 and 08:00 on weekdays and throughout weekends, bank and public holidays. NHS 111 is the out-of-hours initial point of contact on the direct dial number 111.

The out of hours contact number for District Nurses is 08454 220 555.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Alternatively call Gloucester Health Access on 01452 336290 who are open 7 days a week from 08:00 to 20:00.

In a genuine emergency or you feel you have a life-threatening condition you should call 999. Chest pains and / or shortness of breath constitute an emergency.