Please do not ask your doctor for a repeat prescription during an appointment.
Ordering repeat prescriptions
If you are on long-term medication, repeat prescriptions will be issued at your doctor’s discretion without needing an appointment.
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
If you are not already registered as a user of patient online services, you will need to register to do so by completing our online form and then provide the surgery with 2 forms of ID one of which should be photo ID and the other confirmation of your address (e.g. a utility bill).
You can also:
- fill out a repeat prescriptions request form
- deliver your computerised treatment list by hand with the items required ticked
- post your request to the surgery
We do not take repeat prescription requests over the phone or email.
Please only order your usual quantities of repeat medication. There is no need to try and stockpile medication as doing so would create shortages. We thank you for your cooperation and understanding.
Collecting your prescription
You can usually collect your prescription after 2pm, 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
Patients on repeat medication will be asked to see a doctor or practice nurse at least once each year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescribing policy issued by Gloucestershire Clinical Commissioning Group
A prescribing policy has been implemented by NHS Gloucestershire following guidelines issued by NHS England: a range of medicines that are available to buy over the counter from pharmacies and supermarkets will no longer be routinely prescribed by GP surgeries. These are medicines associated with a number of minor, short term conditions, which either get better by themselves or you can treat yourself. For more information, please see the letter from NHS Gloucestershire (PDF). We are unfortunately not able to sell these items through our dispensary at Highnam.
Prescription charges
Find out more about prescription charges (nhs.uk).
You can also find out if you are entitled to free prescriptions.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
