Practice management
Ilyas Piperdy
Ilyas is responsible for the overall management of the practice. He will deal with queries of a non-clinical nature and would encourage your comments and criticisms regarding the practice that may help us improve our service to you.
Administration
Chloe-Ann Renouf-Baldwin
Assistant practice manager
Steve Faulkner
IT administrator
Natalie O’Neill
Summarising
Sandra Brain
Administrator
Gemma Buss
Administrator
Jess Lay
Lead reception/administrator
Care navigators
Deborah
Daphne
Liz S
Charlotte
Gemma H
Donna
Lucy
Milly
Jane
Beatriz
Amanda
Emily
Kimmy
Our care navigators are there to help you. They may ask the nature of your problem so that we can assist or signpost you in the most appropriate way. Like all members of the practice they will treat all information with the strictest confidentiality.
The work of a doctor’s receptionist is exceptionally important as they are often the first person you speak to about your problem. They have a very difficult role, trying to encourage patients to give them information they require, whilst maintaining and working within the practice rules.
Secretaries
Jill Fletcher
Nicola Moore
Nicola’s main task is the typing and processing of referral letters.
